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On-demand learning: dealing with difficult people

on-demand-learning-conflict-resolutionWe’ve all been frustrated by that difficult client or coworker. But how you handle those situations can make the difference between career success and career sabotage. My Quick Coach offers several brief video courses on topics, such as dealing with grudges and grievances, handling difficult people in teams and how to stop having difficult conversations. Skillsoft features courses on workplace civility and offers tips for developing a cohesive team.

VUMC’s on-demand learning courses give employees access to more than 200 web-based, professional development courses for free. These courses are quick, easily accessible and highly beneficial, and there are courses for every level of your career. Simply log on to the on-demand learning page with your VUnetID and password on any computer or mobile device to get started.


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