Human Resources

Human Resources

Ask Alex tool now available to assist you in Open Enrollment for 2018 benefits

Ask Alex toolAlex, the virtual benefits counselor, is back this open enrollment season to explain your benefits options and help you choose the plan that’s best for you and your family.

Even though Open Enrollment is passive this year, meaning all your 2017 benefits (except flexible spending accounts) will roll over to 2018, this is still a good time to review your benefit plans to make sure they meet the needs of you and your family. Alex can help you do that.

In an easy, conversational fashion, Alex will ask you a series of questions and use your answers to evaluate the health plan options based on your specific circumstances. Alex will walk you through the process at your own pace, offering plenty of opportunities to review information along the way. After your session with Alex finishes, you’ll be able to access your own personalized benefits webpage that summarizes the information you and Alex discussed. Your interaction with Alex will be anonymous and confidential. You can access the Ask Alex tool at

If you decide that you want to make changes to your benefits, that’s easy, too. Just log in to My VUMC Benefits (beginning Oct. 3) and change your elections. Open Enrollment begins at 8 a.m., Oct. 3, and ends at 11:59 p.m., Oct. 20.

Click here to get started with Ask Alex.